Residential Estates is a UK-founded property services group that operates a dynamic estate agency, investment, asset management, and construction model. Residential Estates puts customer service at the forefront of any transaction, be it investor, landlord, or tenant. We pride ourselves on providing our clients with the highest standard of care, knowledge, presentation, combined with traditional values. Established for over 25 years, Residential Estates has continued to grow to become one of the UK’s leading investment property companies not only due to its reputation, professionalism & honesty, but as a multifaceted property company our staff can give our clients a multitude of free advice.
Key to being able to offer quality customer service is a professional, experienced, closely knit, strong team…
After many successful years in the property industry, Steve established Residential Estates over twenty-six years ago. Steve has built an enjoyable working environment and enjoys seeing the team grow both professionally and personally. His passion for delivering the highest level of client care is shown in the referrals and repeat business the company enjoys on a regular basis from the long-standing relationships both he and the company have developed. Outside of work Steve enjoys keeping fit, playing tennis, good food and great holidays.
Mike has been a part of the Residential Estates Investment team since 2014. His role is to source and acquire the best developments in the UK, whilst managing both the internal sales team and external sub-agent network. Mike grew up on his parent’s dairy farm in the Lake District, before moving to Chester in 2010 where he later graduated with a First Class BA (Hons) in Business Studies. After purchasing his first property two years ago, Mike aims to develop his own portfolio in the coming years.
Michael joined Residential Estates in 2015, and has over eighteen years' experience in the property industry. Having owned and managed property companies in the UK and overseas, Michael possesses in-depth knowledge in all areas of the property sector. Michael enjoys looking after first time investors, as well as developing more complex portfolios with seasoned investors. An ex-county cricketer, Michael now enjoys golf and watching his beloved Chester FC.
Chris joined Residential Estates in 2017 and has seven years' experience in the property industry. Prior to this, he was in the Armed Forces and carried out duties overseas, as well as ceremonial duties guarding the Royal Family. After leaving the Army, Chris turned his hand to property and developed his investor database and soon turned his focus to Off Market property. Since joining the company, Chris continues to provide impeccable service to his investor clients. Outside of work, he spends time with his family and follows his childhood football team, Manchester United.
Martin joined the team in March 2019, and brings with him a wealth of knowledge, having twenty years’ sales experience, with the last eight years focused within the residential and student investment market. Martin’s sales training came from a consultative approach within the exhibition and print industry. He continues to use this, as it’s key to understanding what the investor’s criteria is and their plan for building a property portfolio. Outside of work, Martin’s spare time is taken up with his family, three demanding but cool teenagers, the dog and of course United, and to relax a good table dressed with food, wine and laughter.
After gaining a BSc in Land Administration, Andrew has gone on to gain over thirty-five years' experience in the property industry. After originally working for high street estate agents, from 2004, Andrew has specialised in investments and buy-to-let and developed a deep breadth of knowledge in the Liverpool and Manchester area. Andrew is more than willing to share his expertise with old and new clients alike. Outside of work, his interests revolve around his five Labradors.
Danielle joined Residential Estates in 2017. Having worked in hotels for many years, she has a wealth of knowledge about the hospitality and customer service industry. Danielle has transferred her experience to the property industry and now is responsible for after the aftercare of our investment and short-term lets clients. Outside of the office, Danielle is a keen explorer of the outdoors and loves venturing to new countries.
Millie joined Residential Estates in 2018, shortly after graduating in Performing Arts. Working initially in sales, Millie decided to follow her long term interest in property. Since joining the company, she has gained huge experience in both residential lettings and short-term lets, helping to expand both departments. Millie has now dedicated her experience and expertise to our Customer Care team, helping clients at every step of their property journey. Millie has recently purchased her own property for the first time, and enjoys travelling and socialising out of work.
Paul joined Residential Estates in 2016. He has been actively involved with property sales since 2003 and has gained experience in all areas of the business, as well as an in-depth knowledge of how the market works. Paul applies this knowledge to both the investment and short-term lets departments, contributing to both their successes. In his spare time you can find him looking for adventures in the world of long distance cycling.
Natalie joined Residential Estates in 2014 as Short-Term Lets Manager. Natalie's previous experience working in retail management has equipped her with the skills to successfully manage our apartments in the North West. Outside of Residential Estates, Natalie has two children to keep her busy and is looking forward to taking part in the Chester Half Marathon.
Stephen joined Residential Estates in 2019. He has over fourteen years of experience in the lettings industry previously dealing with many corporate clients and overseeing a portfolio of over 2000 properties. Stephen enjoys strengthening current relationships with existing clients and seeking to generate new business for our Short-Term Lets department. Outside of work, Stephen is an avid fan of all sports, especially football where he is a season ticket holder at Tranmere Rovers.
Alicia has a BSc Degree in Marketing and Management in Fashion Textiles from the University of Manchester. Having worked in student and professional lettings for a few years, she has knowledge about lettings and the customer service industry. Since moving to Wales, Alicia has transferred her experience to the short-term lets industry and now applies her expertise to the department’s administration. In her spare time, Alicia loves spending time with her friends and family and exploring new places.
Mark has over twenty years’ experience in the lettings and property management industry. He specialised in offering advice on a regeneration project in Manchester and was sales manager for a residential property developer. In 2007, he went to Law School and then into legal practice but preferred the property industry. Today, his legal experience helps navigate the increasing legislation governing the residential market as well as completing house sales efficiently. Outside of work, Mark is a self-confessed armchair critic and enjoys reading and cooking.
Billy joined the Lettings team at Residential Estates in 2017 after graduating from the University of Chester. Since joining the team, Billy has shown an aptitude for the property sector and is dedicated to the company's success. Outside of work, he enjoys going to the gym and spending time with friends.
Jason joined Residential Estates in 2016. He has worked in all areas of the UK property sector and has over twenty years' experience in lettings and sales. After moving to Chester, Jason used his experience to become a successful member of the Investment Property department. He now utilises his artistic background to manage the company's marketing department. Outside of work, Jason enjoys producing music, painting and travelling.
After graduating with a BA (Hons) in English and French from the University of Liverpool, Lucy joined Residential Estates’ Marketing department in December 2018. With the communication skills gained from her degree and previous experience writing content for a variety of publications, Lucy's role covers all aspects of the design and content of the Residential Estates brand. In her spare time, she loves to travel and spend time with friends and family.
Vicki joined Residential Estates in 2015 as Group Finance Manager and provides support to all our departments. Vicki is a qualified ACCA accountant with fifteen years’ experience in the finance sector. Much of this experience was built in an Accountancy Practice before making the move into industry after qualifying. Outside of work Vicki has three boys and enjoys spending time with family and friends. She is a keen traveller and enjoys going on holiday to new places.
Leanne joined the Residential Estates team as Finance Assistant in September 2018. She has a degree in Psychology from the University of Chester and is currently studying AAT Level with the goal of becoming a Management Accountant. Leanne has worked in the finance industry for ten years, with experience in both the public and private sector. Outside of work, Leanne enjoys live music, reading and trying new foods. She spent a year working and travelling across Europe, and still loves discovering new places today.
Had a great weekend stay in an excellent, modern apartment in Manchester. Very reasonably priced and the apartment was in a great location, with great entry security and part of a modern development. Well appointed and immaculate, tasteful contemporary decor throughout. *****
“Really pleased with advice and services of Paul Winder from Residential Estates. Professional, friendly and not pushy. Highly recommend!”
“I received excellent service and a warm and courteous personal attitude from the staff
I highly recommend anyone interested in the field
I received guidance from the beginning and close accompaniment to everything I wanted
Thanks for everything”
“I have bought a few properties via Paul Winder from Residential Estates, and have always received first class service throughout the complete buying process.”
“I have purchased one property with residential Estates and am in the process of purchasing two more and have found the company to be very professional and any queries I have had have been dealt with quickly by Paul Winder.”
“I have bought an off Plan Flat via Chris Smith at Residential Estates. Chris has been absolutely brilliant with his market knowledge and getting back to me quickly about any questions. Chris is honest, friendly. Thoroughly recommend.”
“Residential Estates were really helpful in helping me to navigate the property investment market. They have a thorough understanding of the market and were very personable and professional.”
“Michael Johns and Danielle Smith provided a superb service. Would recommend them to anyone considering a purchase.”
“Michael and Danielle are really helpful and super professional, they are always ready for you. As a complete newbie, they guided me through every step. I would not hesitate to recommend them to others and am very much looking forward to work with them again!!!”
“Have been impressed with the pro-active nature of the service provided & general professionalism throughout the process. Always on hand to lend advice when required.”
“Very helpful agents. Prepared to push the other parties involved to get things done. They must appreciate good customers and will go the extra mile. Rare nowadays.”
“Michael was very responsive to my detailed questions and always reachable.
Am thankful for his help on this deal and hopefully many more to come in the coming years!
Would certainly recommend him to friends and colleagues.”
“I have found Michael a great friend and profoundly helpful. Works with full understanding of his client's requirements and make things happen to the best advantage.”
“Michael Holliday has been very helpful and supportive from the first contact to completion. He has responded quickly to both emails and telephone queries and has been able to explain processes and procedures as when necessary as well as assisting with unblocking bottlenecks. I have found the service provided by Michael H at Residential Estates very professional and friendly.”
“As a first time buyer of a property off plan, I needed quite a lot of guidance and support through the process to ensure that I secured the right property that suited my requirements. Michael Holliday was on hand to answer any questions that I had.
I have been very impressed with the way that Residential Estates (and in particular Michael) have dealt with this purchase and look forward to expanding my portfolio in the future with Michael's help.”