Jana joined Residential Estates’ Aftersales Team in September 2020. Having worked in various industries she has gained a great amount of experience in sales & customer service roles.
Originally from Czech, Jana started working during her A-levels and moved abroad after she had finished them which led her to continue working in various hospitality and retail roles in Czech, Greece & the UK.
Before joining Residential Estates, Jana had worked across a variety of industries mainly in customer service and sales roles. She also trained as a front-end web developer for a couple of years where she developed tailored websites based on client’s requirements.
Afterwards, Jana entered the automotive industry as a car sales executive for Toyota. She also worked as a customer service representative for Thrifty car rental.
As an investment aftersales assistant, Jana will be responsible for supporting our customer care team, helping clients at every step of their property journey. Having only recently joined, Jana is learning all aspects of the property industry to eventually help Danielle and the customer care team with completions, as well as investment support.
Jana is currently studying a Business and Management degree with the Open University, which is keeping her busy outside of working hours. When she does get time, she enjoys eating out with friends.